FAQs

Have a question about our posies, services or delivery? Check out our Frequently Asked Questions below!

If you can't find what you're looking for, drop us an email at info@pocoposy.com.au or give us a call on 1300 868 168 and we'll be able to help you out.

What days do you deliver?

We deliver flowers throughout Brisbane, North Lakes, Ipswich, Caboolture and Logan from Monday to Saturday. We pride ourselves on being one of the only local florists to deliver on a Saturday!

Where do you deliver?

We deliver to most suburbs in Brisbane, North Lakes, Ipswich, Caboolture, and Logan. We deliver to all businesses and hospitals within our delivery zones. Please see our Delivery finder to see if we deliver to your preferred location.

What time do you deliver?

We run deliveries twice daily, to an AM and a PM schedule. All our deliveries are guaranteed by 5pm for commercial properties and 7pm for residential properties, however, we are usually done well before this time.

What are your posy sizes?

We have four posy sizes available – single, double, triple and deluxe. You can see each of our bouquets on our Daily Posies page. Basically a $39 Poco Posy is a lovely small posy of flowers with foliage. A $65 medium posy is twice as big as the Poco Posy, a $95 Large posy is three times bigger and the deluxe is four times as big! Farmers bunches start at $35 these are cute bunches straight from the farmer to you wrapped in recycled brown paper. We also do custom orders if you want something a little different. Popular flower choices that are often requested include Peonies, Lilies, Orchids, Roses, Sunflowers, Tiger lilies, Chrysanthemums and Tulips

See our Inspirations area for examples of previous Poco Posies.

How can I make my posy last longer?

You can keep your flowers fresh and make them last longer by taking your posy out of the hessian wrap, trimming a little off each stem and placing it in a vase with cool water. Finally remove all the leaves that sit under the water line and your flowers will have extra freshness and longevity!

If you love the hessian and would like to keep it wrapped up, make sure you add a little water each day to the plastic bag that sits inside the hessian.

What happens if the recipient isn't home when the delivery arrives?

No worries! All our posies come with water and will stay fresh until they arrive home. We always try and leave flowers and pot plants in the shade in a sheltered, safe place. If you need them left somewhere special, just give us some clear instructions in the delivery notes when placing your order.

 Can I send a customised card with my delivery?

Of course! Add your message in the card mesage section and don't forget to include who's it's from, unless you want to send it anonymously... oh, that's a bit cute. Just write your message when prompted when ordering online, or you can read it to us if you order your flowers over the phone.

Can I order a custom posy?

You sure can! Please email your enquiry to info@pocoposy.com.au to arrange all the details.

What do I do if my posy does not arrive?

Please contact us on 1300 868 168 and we'll investigate straight away.

Do you create funeral/sympathy flower arrangements?

Yes we can, just forward your enquiry to info@pocoposy.com.au.

 Can I order posies in advance or do I need to order on the day I'd like it sent?

You can order up to three months in advance online. Just select the delivery date on the calendar when placing your order.

 How will I know when my posy has been delivered?

We always send a confirmation text when your flowers have been delivered, if you request it in your order. Just make sure you include your mobile number in your order so we can let you know when it's arrived.

Can I choose a specific delivery time?

As Poco Posy is a same day florist we have two delivery runs every day - morning and afternoon - with multiple couriers, so unfortunately specific delivery times are not possible. We can however send you an SMS to notify you when delivery has been made. Just tick the SMS notification box in the checkout process.

Do you deliver to addresses outside of the suburbs listed?

We can often deliver our flowers to addresses in the Brisbane area not listed in our Suburb Delivery Finder for an additional fee. Please give us a call on 1300 868 168 or email us at info@pocoposy.com.au to find out more.

Can I choose my own flowers?

At Poco Posy we hand pick fresh flowers daily from local Brisbane and surrounds markets and farms and we offer for sale one posy a day consisting of these flowers, available in 4 different sizes. If you would like to order different flowers from our daily posy, please contact us to make a custom order.

What if the recipient leaves work early?

 We can hand the flowers over to a work colleague so that the recipient can be welcomed by a lovely surprise at their desk in the morning and our flowers will last overnight as they are delivered with a pouch of water. However, if it is important that flowers are received on that day and you aren't sure the recipient is going to be at work until 5pm, consider sending flowers to their home address to enjoy on arrival.

Can I pick up my flowers?

Yes! You are most welcome to pick up flowers from our Poco Posy Studio at 10 Elliot Street Albion between 8am-2pm. We also sell market bunches, pot plants, plant pots and other gifts at our studio.